Shipping policy

Once your order has been process you will receive a shipping confirmation and a tracking number, which can be used to track your package's journey. Rothy Candle Co. is not responsible for any lost packages. 

Please be sure to double check your delivery address. Rothy Candle Co. is not responsible for orders delivered to an incorrect address or undeliverable address. 

If your package returned to us,  Rothy Candle Co. is not responsible for any shipping charges. We will be happy to ship your package back to an alternative address, but you will be asked to cover the shipping cost.